Service

Service

To guarantee the continuity of your logistics process, you can rely on RAVAS' service.Discover the benefits of frequent maintenance and calibration, or calibration of your weighing systems.

Extend the life of your RAVAS product

You minimize the chance of breakdowns, thus avoiding unnecessary and high repair costs.
On site, your system is out of operation for a maximum of 3 hours, minimizing disruption to your work process.
Weight information is checked annually, so any discrepancies can be corrected in a timely manner.
Your weighing system stays operational longer, so the continuity of your process is guaranteed.
We contact you, so you have no worries about scheduling.

Also for all your calibrations and (re)inspections

The RAVAS Service team not only provides regular maintenance and is available for all your service questions. We also perform on-site calibrations and (re)inspections. We have calibration trucks that enable us to quickly and easily calibrate or re-inspect your weighing systems. Naturally, we are recognized by the NMi, our calibration masters are calibration certified and our service technicians have a VCA diploma.

Allround technical support

RAVAS service products

Calibration

Here's how to request for a calibration report or OIML certification, available in-house or at the RAVAS factory. Meet our calibration experts.

Service request

Click here to request service support or find out more about the warranty procedure.

Maintenance contract

Ensure your mobile weighing systems to be maintained correctly and frequently. Ask for the possible maintenance contracts RAVAS offers.

Find the answer to your question

FAQ

Here's a top-3 of the most frequently asked questions. If the answer to your question is not in this list, please fill in the contact form to consult our service specialists.

How do I order spare parts?

Send an e-mail to [email protected] with the serial number of the related mobile weighing system, the article number and a description of the part.
You can find the available spare parts lists in the downloads section on the website.

How do I return goods?

In case you wish to return goods, please contact RAVAS via [email protected].